Airports of Thailand (AOT) and migration authorities are taking actions to attend to the problem of long traveler lines at Suvarnabhumi Airport, following grievances by Prime Minister Srettha Thavisin about the sluggish processing times.
Throughout a follow-up assessment collectively performed by AOT President Kerati Kijmanawat and Pol Maj Gen Choengron Rimpadee of Migration Department 2, it was found that travelers invest approximately 1 hour and thirty minutes on migration treatments throughout peak times with the airport managing 5,000-6,000 travelers per hour.
To minimize waiting times to their 30-minute target, AOT prepares to include 800 team member by March 30 to help with searches and guide travelers. Furthermore, migration is to completely staff all cubicles throughout hectic durations. Beginning March 1, 200 brand-new migration officers will be stationed at the airport, with an overall of 400 anticipated by year-end.
To even more simplify the procedure, 80 extra automated channels geared up with boosted passport-checking software application will be functional by July 15, and 20 brand-new gates will be set up by June 15. These updates will consist of sophisticated innovation for analyzing power banks without needing travelers to eliminate their shoes. A Typical Usage Guest Processing System has actually been executed for self check-in and luggage loading, and AoT is motivating airline companies to open check-in counters 4 hours prior to departure.
AOT likewise prepares to broaden the airport’s eastern terminal by 2027 to efficiently handle growing traveler numbers and improve the total effectiveness of the traveler processing system. ( NNT)
